Privacy Policy
Last updated: May 5, 2026
This Privacy Policy explains how StickReel ("StickReel", "we", "us") collects, uses, and shares information when you visit our website, join a waitlist or early access program, or use our products and services (collectively, the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
1. Information we collect
Information you provide. For example, when you request early access or contact us, we may collect your email address, topic or channel preferences, content type, publishing frequency, and whether you are open to a beta call. If you create an account or make a purchase, we may collect name, billing details, and authentication information.
Usage and device data. We may collect log data such as IP address, browser type, device identifiers, approximate location derived from IP, pages viewed, referring URLs, and timestamps.
Content you submit. Scripts, prompts, media, and other materials you upload or generate through the Services may be processed to provide features such as rendering, transcription, subtitles voiceover, and exports.
2. How we use information
We use information to:
- Provide, maintain, and improve the Services and customer support.
- Process early access requests (for example, appending submissions to an internal spreadsheet or database operated by us or our subprocessors).
- Communicate about updates, security, and marketing where permitted by law.
- Monitor usage, debug issues, secure our systems, and prevent abuse.
- Comply with legal obligations and enforce our terms.
3. Legal bases (EEA, UK, Switzerland)
Where GDPR or similar laws apply, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example securing our Services and understanding product usage in aggregate), consent where required (such as certain cookies or marketing), and legal obligation.
4. Sharing and subprocessors
We share information with service providers that help us run the Services, including hosting, analytics, email delivery, payment processing, customer support tools, cloud storage, and AI or media processing vendors. They are bound by contractual obligations to protect personal data and use it only for the purposes we specify.
We may also disclose information if required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition, subject to applicable law.
5. Cookies and similar technologies
We and our partners may use cookies, pixels, and similar technologies to recognize browsers and devices, operate the site, measure campaign performance, and in some cases deliver relevant advertising. You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
Our site may load tools such as the Meta (Facebook) pixel for measurement and advertising, when configured. Those providers may receive event data from your browser as described in their respective privacy policies. See Meta's documentation for more about how Meta processes data collected through its business tools.
6. Retention
We retain information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. Early access submissions may be kept until you ask us to delete them or until they are no longer needed for the program, unless a longer retention is required by law.
7. Security
We implement technical and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. International transfers
We may process information in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses approved by relevant regulators.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You may also have the right to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
If you are in the EEA or UK and believe we are processing personal data unlawfully, you have the right to lodge a complaint with your local supervisory authority.
10. Children
The Services are not directed at children under the age where parental consent is required in your region, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us so we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. For material changes, we will provide additional notice as appropriate.
12. Contact
For privacy-related requests or questions, contact us through the channels provided on our website. Please include enough detail for us to verify and fulfill your request where applicable.
Our Terms of Service contain additional terms governing use of the Services.