Privacy Policy

Account information. When you create an account we collect your email address and, if you sign in with Google, the name associated with your Google account. If you subscribe or buy credits, our payment processor (Stripe) collects billing details such as your name, billing address, tax/VAT identifier, and payment method. We do not store full card numbers ourselves — we store references such as your Stripe customer id and subscription status.

Content you submit and generate. Topics, scripts, prompts, and edits you provide are processed to generate your videos. The generated assets — scene images, voiceover audio, animation clips, and finished videos — are stored in your account so you can view, edit, and download them.

Usage and device data. We may collect log data such as IP address, browser type, device identifiers, approximate location derived from IP, pages viewed, referring URLs, and timestamps.

Feedback and support. If you answer an in-app survey, tell us why you cancelled a subscription, or chat with support, we keep those responses and conversations.

Free tools. If you use website tools such as the TikTok transcript generator or TikTok script extractor, we collect the video URL you submit and may use your IP address to prevent abuse.

We use information to:

• Provide the Services: generate your videos, meter credits, process payments, and store your content so you can access it.
• Send transactional email, such as account confirmation, "your video is ready" notifications (which you can turn off in Settings), and occasional onboarding reminders.
• Provide customer support, including in-app chat.
• Measure marketing campaigns and understand product usage in aggregate.
• Monitor usage, debug issues, secure our systems, and prevent abuse.
• Comply with legal obligations and enforce our terms.

Where GDPR or similar laws apply, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example securing our Services and understanding product usage in aggregate), consent where required (such as certain cookies or marketing), and legal obligation.

We share information with service providers that help us run the Services. They are bound by contractual obligations to protect personal data and use it only for the purposes we specify. The main categories are:

• AI model providers. Generating a video sends the relevant inputs to AI vendors: your topic, script, and prompts to language-model providers (such as OpenAI) for script writing; scene descriptions and reference images to image and video generation providers (via fal.ai); and your narration text to a speech-synthesis provider (ElevenLabs) for the voiceover.
• Infrastructure. Application hosting (Vercel), database, authentication, and file storage (Supabase). Your generated videos are stored in private storage and served via expiring signed links.
• Payments. Stripe processes all payments and manages subscriptions.
• Email delivery. Transactional email is sent through SendGrid.
• Customer support. In-app chat is provided by Crisp; if you are signed in, the chat is linked to your account email so we can help you faster.
• Measurement and advertising. See the cookies section below.

Video links you submit to the TikTok transcript generator or TikTok script extractor are sent to a third-party provider so we can return public captions. The script extractor then sends that transcript to OpenAI to split it into scenes. Do not submit links to private or non-public videos.

We may also disclose information if required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition, subject to applicable law.

We and our partners use cookies, pixels, and similar technologies to recognize browsers and devices, operate the site, measure campaign performance, and in some cases deliver relevant advertising. You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

We use the Meta (Facebook) pixel together with Meta's Conversions API to measure signups and purchases from our ads. This means some conversion events are also reported from our servers; those reports include your IP address, browser information, Meta's cookie identifiers, and a hashed (not readable) form of your email address, which Meta uses for ad attribution as described in its privacy documentation. We also use Google Analytics for aggregate page-view statistics, and an affiliate-tracking cookie to credit referrals when you arrive through a partner's link.

We retain information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. Your generated videos and their assets are kept in your account until you delete the video or your account. Credit transactions are kept as a billing audit log. Records of subscription cancellations (including any reason you give) may be retained in anonymized form after account deletion for accounting and product analytics.

We implement technical and organizational measures designed to protect personal information, including row-level access controls on our database and private, signed-link access to your stored videos. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

We may process information in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses approved by relevant regulators.

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You may also have the right to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below. You can control the "video ready" email notifications in Settings, and delete individual videos (including their stored assets) from your library at any time.

If you are in the EEA or UK and believe we are processing personal data unlawfully, you have the right to lodge a complaint with your local supervisory authority.

The Services are not directed at children under the age where parental consent is required in your region, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. For material changes, we will provide additional notice as appropriate.

For privacy-related requests or questions, contact us through the channels provided on our website (including the in-app support chat). Please include enough detail for us to verify and fulfill your request where applicable.

Our Terms of Service contain additional terms governing use of the Services.